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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HomeopathicLab's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'HomeopathicLab' or 'us' or 'we' refers to the owner of the website whose registered office is Britannia House, 22, 2nd Floor Cator Road 8811, Bandar Seri Begawan, Brunei. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for our exclusive use.
  3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  8. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Brunei.


Every effort is made to keep our site up to date and error free. However we reserve the right to change prices without notice. Although we take every possible care to ensure our product descriptions, specifications and images are up to date and accurate they may not be representative of current product details.

We cannot be held responsible for any errors relating to product changes (including Pricing, Images, Ingredients, claims and descriptions).

Medicinal Policy

We are required by law to make no claim for the therapeutic qualities of the remedies that we sell. However, the traditional values of herbal remedies are well known and information may be obtained from books, leaflets and the Internet. We are also able to give you limited information and one of our friendly staff will be pleased to answer your queries, when possible.

Before making your purchase please ask yourself the following questions:

Am I taking prescription medication?
Am I taking or intend to take nutritional or herbal supplements?

If the answer to both of these questions is yes, we advise you to check with your doctor that the combination of your medication and supplements is suitable.Please remember that the ultimate choice is yours, thus giving you more control over your health.

All material and information provided in website is for educational/information purposes only.  Consult your own health care practitioner regarding the applicability of any opinions or recommendations with respect to your symptoms or medical condition. If you are not a qualified health care professional, please consult your own physician if you have a medical question.

Local laws

We do not accept any liability arising from any attempt by you to purchase or any subsequent delivery of Products if such action is prohibited or illegal where you are ordering from or having the Products delivered to. Legal advice should be taken in cases of doubt and you shall remain wholly responsible for ensuring that you are permitted to purchase our Products from where you access the Site from and import them.

Delivery Information

Please be aware that we don't have 4000 products in stock all the time and some products are on back order. It can take up to two weeks till we can get them. We try to keep you up to date with the status of your order. We don't just have one supplier we buy from several all over Europe. So we can provide you with the best price we can offer.

Your order may take between two to three weeks to be delivered.

As our products may not be registered in destination country, therefore we can not guarantee that the local customs approved the importation of the products. Delivery is at client's own risk and responsibility to fulfill all import regulations.

Every order we dispatch is registered. We will provide you with a tracking number.
Once the package is posted our duty ends. Because we assume that the Postal services work as they should and deliver the goods to you. Thus, we cannot be held responsible for Loss or Damage of the goods.

International shipping rates cover shipping charges only. Please note that duties and taxes not included in your order amount at checkout. Duties and taxes may be due upon delivery.